FREQUENTLY ASKED QUESTIONS



More questions? Contact us!



 

How is this priced?
We work to keep each can of beer priced to match the pint prices you expect to pay at the brewery. A tremendous amount of work goes into sending boxes of hard to find, limited release, seasonal, and highly rated Oregon beers to you.  A box here might cost a little more than a few packs of beer at a store, but you get the experience of trying many more hard to find breweries and beers through us.


Why only cans?
Cans are the most popular container used by breweries. Like a keg, but much smaller! Caned beer is fresher beer. Can beer is easier to take places than glass. Cans weigh less. Less weight in the box means less shipping costs.


How is beer selected?
We use your preferred beer styles and past delivery history to send you new beers every month. We're beer geeks! We spend our days speaking with breweries to learn about their upcoming beers. Ultimately to send beers and breweries you wont find at most stores.


Can I choose styles of beer?
Absolutely! While choosing your product you will have an opportunity to select your preference. We'll hand pick from our current selection to send you beers that match.


How many breweries?
Each box delivery features four different breweries. We get to source from over 300 Oregon breweries big and small. This means you get to try beers you often wont find at your local store.


Why 2 cans of each beer?
Volume beer orders help support our participating breweries. Plus, you might want to share one with a friend or have another!


How can I leave a gift note?
Enter your gift note (exactly as it should read) on the note section when selecting your product. We will print a custom card and include it in your beer box.


Where do you ship?
Unfortunately, we only ship to Oregon addresses. Many state/county laws prohibit the shipment of beer. Please check back in the future to see if we have expanded.


Can I pickup my order if I'm local?
Yes! Leave a note when selecting your product or email us after you place your order. We will contact you when your order is ready for pickup.

Local pickup location: Pacific Growlers Taphouse - 11427 SW Scholls Ferry Rd. Beaverton, OR 97008. Pickup window is every day from 3pm-7pm. Please wait for your pickup notification and have your order number when you arrive.


When can I expect delivery?
Every box ships 3-5 business days after the order is placed. When each box ships, you will receive a shipping confirmation message and tracking number sent direct to your email. Want to postpone delivery? Please leave a detailed note (when selecting your product) or email us to coordinate.


What if I'm not around for delivery?
Adult signatures are required. UPS will attempt to deliver up to two times. Consider shipping to a business address or redirect your delivery to a local UPS pickup location. For special delivery instructions or requests, please leave a detailed note when selecting your product, or email us to coordinate.


What if I've missed the delivery?
An adult with ID will need to sign. Otherwise visit the UPS website to redirect your package to a business address or local UPS pickup location. Your beer box will be returned to us if shipment fails. We'll contact you to arrange local pickup or ship again.


How do I change, pause or cancel?
You can access your account page using the login link at the top and bottom of the page. If your email is not recognized, use the same email address used on your order to create an account to access your orders. Otherwise, just send us an email and we'll take care of it - no questions asked. support@oregonbeerclub.com


BACK TO TOP